Service Design for Business POLI.design

Discover tools, foster innovation: the Course Service Design for Business was born to support the creation of specific capacities to help the companies in facing complex service scenarios and seize new business opportunities.This course intends to provide a system of skills for Service Design in order to support and strengthen the companies in their key corporate functions like strategic approach, planning and developing new services.During the course all necessary tools in order to generate, develop and integrate a service in the company’s offer will be introduced and used, either through the building of a theoretical-methodological background or with practical-hands on activities.

Sara Giussani Website

  • 00390223997217
  • MSc
  • Italian
  • Part time
  • 60 Hours

Many of the activities of an enterprise are born and grow as a service, for example productive performance, human resources management, communication, logistics, distribution etc. To compete in competitive terms companies therefore are required to extend their design, organizational and executive skills to services. 

Service Design operates in this context proposing an integrated, designed and multidisciplinary approach which is able to generate innovative service solutions for a company. The Course Service Design for Business was born in order to give an answer to this growing need: to support the creation of specific capacities to help the companies in facing complex service scenarios and seize new business opportunities.

Aims

This course intends to provide a system of general skills for Service Design in order to support and strengthen the companies in their key corporate functions like strategic approach, planning and developing new services.

The final goal of the course is to support professionals to improve the quality of their processes in order to enable their innovative entrepreneurial capacity regarding customer satisfaction.

The training activities shall be structured as follows:

  • Service Design culture & innovation
  • Ethnographic research for service design
  • Service Design Thinking & Tools
  • Business models & business planning
  • Project work
  • Digital Services (UX and Interaction)
  • Experience & Storytelling
  • Project work

  • International class
Criteria for assessing applications:
  • CV Screening
  • Motivation letter
  • Portfolio assessment

The selection process is based on qualifications and an interview.  Applicants must submit a curriculum vitae to formazione@polidesign.net.  The admissions board will oversee the process.

Admission Requirements:
  • No minimum requirement
Ask for more information: formazione@polidesign.net
Cost of the master: 2400 VAT excluded
Scholarships available
  • Tutoring
  • Laboratories
  • Wifi access
  • Disability services

  • Book and/or database of graduates
  • Polls about alumni careers
  • CV sending
  • Feedback monitoring
  • International opportunities
  • Identifying companies for traineeship
  • Coaching during company's interviews
  • Traineeship quality monitoring
Activities related to Alumni Community:
  • Alumni association
  • Presence in social network
  • Newsletter
Request more information from:
POLI.design

        Service Design for Business

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